Extra Space Storage - 3264 - Auburn - College St.

I have two units, both of which were subject to significant increases at exactly 6 months from renting. Told the same song and dance of "based on market increases" and "could not guarantee they would not happen again." While the manager is kind and helpful on sign-up, she holds no power to adjust the rates, but basically says 'you're screwed' cause there is no one above her to talk to. Ridiculous they take such advantage of good, paying, timely customers. Just because! Oh, and the market rates for the same size units where much less...btw.

Easy and smooth transaction. Katlyn from Customer Service was a joy to deal with. Swift and efficient in preparing and explaining all the paperwork. Clean facility with easy access to the storage rooms. Highly recommend!