Public Storage - Gilbert - 7460 S Power Rd

The storage facility is new. They have new locks and it's really clean! I just wish they had larger units then the 10x20.

Reserved one space online and had appt for next morning. One lady there helping someone so took us both to look at the spaces and literally took us through a "maze" opening one after the other until she found the one I guess was looking for. The other couple followed along waiting for their turn and were as confused as I was. That could be understood if someone is new and confused themselves but she was unwelcoming in every way. Never smiled, only thing she said to me was "come on, I'll show you at the same time. Unit was too complicated to find and I was just uncomfortable so left while I was waiting for her to come to office with other people. Started over as I have always liked Public Storage, called facility directly, got great information and went over. The young lady was extremely personable. Showed us space, offered all pertinent information and answered all questions clearly and without hesitation. She clearly knew her job. Gave us card to call if any problems and we left with a storage unit that worked for me. Would not hesitate to recommend the above facility. Sorry if I caught the first one on a bad day but it was really a surprising, unexpected experience. I tried to state clearly as I don't want to sound over critical but I would not go back.

Great customer service and clean facility. The only negative is the large speed bump coming out if the power road storage. I bottomed out on my car. Really don't see a need for a speed bump when your already stopped at the gate waiting for it to open.