Arizona Self Storage & RV Storage - Litchfield Park - 12280 W. Indian School Road

Very clean property. Polite Staff and awesome pricing

I chose this very inconvenient location due to the fact that I required a climate controlled environment. We drove an extra 45 minutes out of the way. I was told over the phone that they use swamp coolers, which is fine because that would humidifier my wood furniture. After the paperwork was signed the manager took me to the unit, it was 107 degrees out and the unit was at least that temperature. I said what about "climate control?", she stated that the swamp cooler only comes on at 100 degrees, I stated that it is 107! She asked me if I wanted a refund, but I had a moving crew charging me $150 an hour waiting to unload and nowhere to take all of my household belongings to that late in the day. They should never have advertised climate control if it wasn't an option. This is Phoenix, it gets hot and I didn't want my furniture cracking while in storage. I am pretty upset by their lying about having a controlled climate.

reserved a climate controlled unit but move in to a non controlled one. Was not going to move a full 10 x 20 to a new one. not happy at all. was told unit was climate but its a drive up one (NOT)