Public Storage - Phoenix - 4034 E McDowell Rd

Customer service here is amazing. Kate and Jeff are the best! They keep the place clean and are hard workers. Alexis is new but is nice. Jesse works his butt off cleaning. They are all, always extremely nice and helpful.

I've had several storages throughout the years and have experience with most of the "big name" facilities. I don't remember ever having a "warm/fuzzy" feeling that my unit was safe and not targeted next months auction. The staff are actually HUMAN BEINGS. Living, breathing humans who are always available whenever I have a question or issue that cant be handled by an automated; impersonal system in a phone call. The environment is well maintained and secure 24/7 by HUMAN BEINGS who regularly patrol the property and are WILLING to listen and resolve any concern or complaint in a timely fashion. Paying my bill every month isn't that painful feeling I used to always get with the other places I've rented from...... So, thank you Jeff and Kate for being one less thing to worry about during a challenging time in life. Kudo's. ??

Very friendly staff, great experience. I had unit 2050 - it's oddly shaped but fits a ton of stuff and is super easy to access! Make sure to work with Kate, she'll make sure you have everything you need!