TownCentre Self Storage

It started with an impressive early morning call back, when I had not even left a message the night beforeﾃ｢竄ｬﾂｦ The staff is absolutely amazing! Since Iﾃ｢竄ｬ邃｢m not a local to NorCal and was facilitating for someone else's household items I shot off a barrage of questions which needed to be answered by management; my number was recorded and I was told I would receive a call back. A few minutes later I received a call back from Jackie who had the most wonderful disposition. She listened attentively, was responsive, detail oriented and went above and beyond to accommodate my very challenging request. In addition, Jackie made herself available after working hours to assure my needs were met and I was 100% satisfied. This type of customer service is rare in almost all industries today so I would like to give a huge shout out to the staff at Town Center Self- Storage, Brentwood; you have exceeded my highest expectations of customer service! Thank you Jackie!

So far so good. Hopefully this is the only storage I will need. Great find.

If you're not fortunate enough to rent the only area with a normal elevator, you're stuck with only the use of their freight elevator which is limited to transporting items only. After loading items, you must access stairs to unload items if you're not able to rent ground level units. The operation of the elevator is unpredictable, leaving you either way, frustrated, aggravated and exhausted, that is if you're able to get it to work.