Public Storage - Downey - 12302 Bellflower Blvd

There are a few things that I experienced as a first time user that I has lead me to give a 2 star rating. The first is the carts are not available in each area - they have to be checked out from the office which is far from my locker. With that being said... I went 3 times to the storage unit and needed the cart and the office was closed. I came back when it said they would be back and it was closed with a different time as the return time. The second issue is that the lights don't turn on when I open the storage unit and its dark and I have to look for the light switch down the hall. I also noticed rodent pack in the corners that I did not notice when I first saw the unit and this makes me a little weary that my boxes that have some side opening will have rodents or insects in them when I take the boxes out. Overall, I do think an upgrade would help customers have a better experience and having someone in the office at all times. The last comment would be to have longer hours... open earlier than 9:30 and close a little later than 6 pm. It is a little difficult for working individuals like myself to access units. Thank you for hearing my comments. I am not sure if there is anything Public Storage can help me with at this time.

Outstanding Customer Service Experience. Exceptional Pricing. Strong Security Presence,. I FEEL Safe Visting/Loading and Unloading My Personal Belongings. Public Storage is simply........The Best! Marc A Crowther 760-798-6959

Amy was great in every way helping me get the best for my money and needs. I recommend her and PS in Downey!