SmartStop Self Storage - Escondido - 852 Metcalf St

Unfortunately, I have to retract my previous positive review after my experience over the past four months. To start, I was given a faulty lock that had to be drilled out, which took several days and three different employees to resolve. The attitude of the staff noticeably changed for the worse once I had rented the unit. Then, this month, they nearly doubled my rent without warning! Iﾃ｢竄ｬ邃｢ve also called twice over the past week, requesting to speak with the corporate manager, but I still havenﾃ｢竄ｬ邃｢t received a call back. If I were you, Iﾃ｢竄ｬ邃｢d go with another company.

Staff is very pleasant and professional

Total time including showing and putting a lock on my space was less than 30 mins. Ladies were knowledgeable and courteous. Great experience. Really nice facility.