Public Storage - Lake Forest - 20292 Cooks Bay Drive

My experience was great I was able to do some online and complete the rest in person. Brittany was so nice and very informative. The only thing I didn't care for is trying to get upsold into buying your boxes, and wrap and everything thing else under the sun. It's like I see it if I want it I'll ask, it seriously almost caused me to leave.

Sean provided us with exceptional and courteous service. He explained the terms of the rental agreement and answered our questions in a clear and professional manner.

The staff was great on the phone regarding a reservation and then follow up to make sure I got what I wanted and at the price I wanted. When I went in to sign the paperwork, everyone was incredibly nice and helpful. I dealt mostly with Khidhar and there was no pushiness, I was treated well, the unit was very nice and clean and the complex looked very clean and safe and secure. I chose this complex because my nephew, who is a lawyer, has his stuff there and he is quite happy. I also like the location.