Public Storage - Petaluma - 798 Baywood Drive

Sam is off the chain amazing! She is super sweet and answered all my questions! Wasn't sure about what size I actually needed and with her help I was able get the right size with room for things I wasn't sure if store. If come back here for Sam and her service anytime! Thanks Sam!

Saw a sign for moving supplies on Lakeville as I was driving to work this morning. I was happy to hear a nice person on the other line when I called to make sure it was for the same place. When I stopped by after work, Samantha greeted me with great professionalism and she really knew her stuff. She showed me exactly what I would need to use to move and keep my stuff looking fresh. She told me about the discounts and saved me a lot of money. She even helped me carry the big load to my truck. Thanks for all of your help Samantha!

My favorite part about public storage is the ability to view available units and book online. We had trouble contacting some other storage unit facilities and were frustrated by the lack of follow-up but everyone here was great. Staff was knowledgeable and friendly, especially Samantha. The facility was clean and easy to access. Just disappointed in the supply/demand model pricing which I totally understand but after having two units of the same size with them with hugely disproportionate rates, they were unwilling to negotiate. Ended up moving both units (thereby increasing their supply) down the road to Lakeville Mini Storage and it saved us $250/mo. We're long-term storers and so it was a shame to have to move.