Public Storage - Pittsburg - 1275 California Ave

I was extremely happy with the customer service I received when I recently had need to get short term storage. From the initial call of inquiry, Richard answered my questions. Then on my way to the facility I received a courtesy call from Tina letting me know someone would be there to assist me. Margarite, at the main office, took care of getting me the best storage option for my needs. I would highly recommend Public Storage to anyone.

Totally pleased with Bobby and Chelsia's customer service at 25709. I really can't understand company policy on transferring storage unit from one person to another. We're a nonprofit, providing donated books to low income children. Prior President requested that unit be taken out of her name and transferred to someone else in the nonprofit., Apparently Public Storage doesn't allow transfers. We had to move out of our existing exterior unit. No other exterior units available so we were offered an interior unit which is much less convenient but cheaper. Having trouble understanding the unreasonable policy. We were willing to move out of the unit, have it assessed and then move back in. Suggestion was not an option. Would suggest that management review this policy an evaluate each situation on its on merits.

Everything I expected and more. Quality location and quality customer service. I couldn't ask for more.