Public Storage - Sacramento - 7510 Folsom Blvd

Jackie Jackie

Yesterday, I had a great experience at Public Storage on Folsom Blvd., in Sacramento, Ca. From the moment I drove onto the Public Storage parking lot, I was greeted immediately by a very friendly and polite manager named Kellie. Kellie listened intently to what I needed for my storage space and Kellie went right to work finding for me the perfect unit. Truly, within a matter of about 15 minutes, the storage unit was chosen by me with Kellie’s guidance; the price was perfect, the locks, codes, and insurance were explained to me, the rental agreement was signed and I was on my way. Kellie went above and beyond with her knowledge and professionalism she showed towards me. I know now that when I start to load my storage unit, I feel secure in knowing that I have chosen a perfect company, Public Storage, with a dedicated employee, Kellie, ready to help at all times. Thank you!

Schurtz

They are friendly and professional and very clean. Kelly helped me when I first got there as I am a senior. She is great for this facility. I appreciate her. I would always refer anyone to this facility.

Julie Zapata

Hello yes I went in to pay my bill and this nice lady. I forgot her name but she let me know how I can reduce my rates. Thank you so much. I very much appreciate it.

Thomas Parks

I just want to say that Cheryl made my day a little bit better when I came in today. Thank you so much.

salem alyafeai

April 22, 2024

It's time people understand the risks and potential losses of using these facilities. This facility has there monitors down for 4 months. Don't believe me? Ask them yourself and make sure you record their response as evidence. THEY LIED TO MY FACE!!!! On 3/3, I rented a parking spot at the back of this Public Storage facility located on Folsom Blvd in Sacramento, CA, for my 4*6 trailer; $5500 value, which I used for my business that I had just started. The facility is gated and equipped with surveillance cameras that are purportedly operational 24/7. However, on 4/6, when I went to retrieve my trailer, it was missing, along with all the equipment. Upon inquiry at the office, they were unaware of the situation. Surprisingly, they informed me that the surveillance monitors were not functioning, although they assured me that they should have the footage. They stated they would release the footage to the police along with any necessary details. On 4/8, I received a call from the police informing me that they had contacted the facility for the footage. Unfortunately, they were informed that the monitors are still not operational. The facility promised to notify the police as soon as the monitors are functional. 4/9, monitors still not functional. 4/10, monitors still not functional. I emailed corporate and no answer yet. 4/12, I spoke to the area manager and he said they will get it fixed NEXT WEEK. This screams negligence and potentially an inside job. 4/13 monitors are still not functional. 4/16 still no update and not a single detail of the incident has been released yet. It’s extremely troubling to know that your livelihood has been stolen without any information on how it happened. It’s important to note that fixing a monitor is not a complicated issue, unless there are other factors involved. Then, I found out from another person that their stuff got stolen in December and until now they don't have any footage mon how it happened. I am really eager to know how the thief entered the facility in a car, broke my wheel lock, and got out of the facility. While I understand nobody should be responsible for someone else's crime, the lack of information provided about the theft for 10 days is concerning. This situation raises suspicions, and I urge the local police to conduct a thorough investigation to determine if there is any pattern indicating a larger problem, like an inside job? I have several questions that I believe could help uncover any potential patterns: How many theft incidents have occurred at this specific location? How many theft incidents have occurred at Public Storage facilities overall? How many victims were insured, and how many were not? Have any of these incidents been resolved or solved? If you care about your valuables, STAY AWAY FROM THIS FACILITY.