Public Storage - Santa Clara - 1018 Duane Ave

I came in to rent storage at the Duane Ave. property in Santa Clara, in a bad mood because I have been displaced as a result of the Paradise fire. Jason was very kind and understanding, a professional who respects his tenants.

Jason is the best!!!!! He is very professional and helpful, I've been using his public storage space for the past 3 years and keep coming back! I highly recommend him!

I just signed up for a unit after several weeks of coordinating and planning my decision. Jason, the on-site manager at this location, went above and beyond the call of duty by consistently providing me with honest, useful information. Never once did I feel like I was speaking to a salesman who was trying to push me to make decisions that weren't in my best interest - quite the opposite! He made the entire experience easy and pleasant, and really sets an example of how the customer service experience should be like. It didn't hurt that I got a great deal too! Great experience overall.