Public Storage - Denver - 7700 Washington Street

Customer service could be better. I rented online, it never said anything about making an appointment or that I rented a "business unit " (which was first month free) got there and was told those units flood when it rains.....seriously? !? And of course how convenient all the other ones didnt have the first month free. I've never had to make an appointment to rent a storage. Had to wait over an hour in the parking lot because I didn't have an appointment. Yet I had called a few times and left a message and could never get anyone to answer the phone. Honestly I would never rent from this location again. Can't wait until I can move my stuff out.

Jessica is great. Very friendly and knowledgeable. Would definatly recommend this to anyone who may need storage!!

Public Storage treated us with respect and listened to our needs. We found a great storage unit for a fair price. The staff was friendly and explained everything thoroughly. We were even able to joke around with the front desk associate. Only drawback is minor nuisance: bumpy service roads inside facility, which can make moving large trailers of fragile items cumbersome.