StorQuest - Louisville / Lock

Meet our needs, great price, friendly efficient service.

I have driven by the facility and have seen the main security doors wide open!

I had been a good customer of this facility for three years. This facility has changed management since I first moved in. I would have given it 5 stars under the previous management, now it doesn't even deserve 1 star. In a nine month period, my rate was increased twice (with no notice): when contacted about the increase, the manager (Matt) told me he could increase the rates every month if he wanted to. When I went to move out, my belongs were covered with mouse droppings and there was a dead mouse in my couch. I contacted Matt and he simply told me to contact my insurance company and "thanks for the heads up" - not sorry or is there anything I can do? - horrible customer service. Also, I called the district manager for this facility three times (and left messages) before I moved out - he never returned my phone calls.