Extra Space Storage - 4127 - Washington - Bladensburg Rd

clean, safe, convenient. very satisfied.

Arrived to our planned move in day on a Sunday only to find a sign on the office saying "sorry closed on Sundays in May". This was never communicated to us. No carts were left to move boxes. We had to fend for ourselves without any help on our first time arriving. It was a considerable hassle to move everything without a cart. They also gave us a unit on the "2nd Floor". No one explained that means it's basically an attic above the floor level units that must be accessed by a ladder. With some very heavy large boxes that was not a welcome discovery.

the whole experience and location is nice but can be more accommodating to it's customers by providing flatbeds, dollies or even handtrucks to assist customers