Storage King USA - 075 - Cocoa, FL - W. King St

Spent all day a total of 6 hours on the phone with over five agents. The first agent for one hour he was great but all down hill from there. Asked for 24hr access was told manager would contact within one hour. It was an hour and half till closing I called the whole time and never heard from a manager. Took money from me in a split second lied with no problem. I made it clear I had paid a mover, was in a domestic violence situation, was coming in from several hours away out of town and needed access to a unit. Then refundebd me money next morning with out my consent to turn around and charge me the times the amount and had to wait a week for refund not to mention paid another couple hundred to my mover. Is I knew this I would've been better off going some where else between the head ache and going broke not worth it.

Manager got me in a unit efficiently & was very helpful. Excellent price & good access hours!

friendly staff easy move in experience