Public Storage - Lake Worth - 5359 S State Rd 7

My 1st time there the women in office were a bit dismissive and then spoke very quickly with a bunch of directions. Thereﾃ｢竄ｬ邃｢s a lengthy code u need to punch in at gate, at front door, to get elevator...itﾃ｢竄ｬ邃｢s a lot. My other storage I just wave a fob & doors open hands free. Also, the signage is lacking. There should be hanging larger directional guides and or guided numbers painted on walls or something else than just a large map on wall with tiny unit numbers. Who has time or can read that? Just give the ranges of unit numbers on large signs and plop them throughout very challenging to find your unit. Most of their dollies steering is very wonky and almost always a shortage of them. Itﾃ｢竄ｬ邃｢s good that itﾃ｢竄ｬ邃｢s newer & clean but I canﾃ｢竄ｬ邃｢t stand the +tennumbers# code needed to be punched in constantly so annoying. And the pricing is not cheap. Others had better deals i chose this as its on the way for my move.

Both elevators didn't work. I called customer service multiple times. Also, I escalated with Jene and Pavel who are the area and regional managers. Neither one has gotten back to me. If there was a problem at the facility they should not have sent me a text saying the space is ready. Publix storage has a total disregard of someone elses valuable time.

Was satisfied with the storage unit price. Clean facilities and friendly and helpful staff.