Public Storage - Miami - 14401 SW 119th Ave

Regina is a gem. The facility is clean and well managed. I would definitely recommend this place to friends. Prices comparable to or better than others in the area. They require that you purchase insurance which some places don't but it's reasonable.

The place is so clean and well taken care of. The employees are courteous and extremely helpful. I rented a small unit first and was assisted by Tahimi. I realized I also needed a larger unit and was helped by Reina. She found I left my key in my lock the day I rented it and called me right away. This tells me she cares about her job and is caring enough to go the extra step. I couldn't be happier with the choice I made. I am assured that security is a concern with Public Storage and they hire extremely qualified employees.

I was extremely satisfied up until a couple of weeks ago when I received a letter notifying me that my payment would be going up an additional $12 dollars. There was no real explanation except that my new payment would begin the following month. I have paid on time for the last six months so I don't understand why they would change the charges so out of the blue with no proper explanation. I honestly cant wait to move so I can get my stuff out and not have to worry about payments going up again!