Public Storage - North Venice - 3500 Laurel Rd E

Ceiba was the agent who handled our booking. She was pleasant and very thorough. She took time to explain everything to us and made sure all our questions were answered completely.

Great experience both on the phone and locally. I reserved a unit over the phone, signed the agreement, and emailed it back. Lisa was helpful and friendly during the reservation process. When we arrived on site Cieba was helpful, friendly, and went out of her way to accommodate us. Prices seem a bit high compared to what I have experienced in the past, especially when I was charged a late fee when I thought I was on auto-pay. I did not check competitive rates in the area so these prices may be in line with others in Venice. My previous experiences with Public Storage was in Colorado Springs.

We fairly happy with the process. I just signed up for auto pay and my bill went up???