Public Storage - Pensacola - 7001 Plantation Rd

Good storage facility. Good people working there. I would like the lights to stay on longer. Also, the bumpy exit with a full cart as you go in and out of the building causes major issues with your stuff falling off!

The storage facility is great, the staff very helpful and friendly. I was only disappointed that when we only used one unit, and turned the key in for the other unit, we were charged for the entire month. But since we are "homeless" until our house is gutted and repaired from the October Hurricane Michael that hit Panama City, we needed a place for our furniture.

I was told that I could use the space to store and pack my items to ship, this is not the case. Spending any amount of time there beyond dropping my stuff off and picking it up requires me to use your power. Because I'm not paying for your power that is considered stealing power. This puts me in a position to have legal actions taken. When I ask for my money back because I was lied to when I rented the unit, I was told there are absolutely no refunds under any circumstance. Thanks for stealing from me.