Public Storage - Tampa - 16415 N Dale Mabry Hwy

Sixx

Angie did a wonderful job helping me this morning she wasn’t even clock in to help me. My unit door got jammed and Angie fixed it like it was nothing. She seems like a really good worker. As long she’s here I will be renting here. That’s good customer service.

Rob Arnold

I’ve had such a wonderful experience here over the last 2 years. The site manager Angela has been so helpful and friendly. I’m very appreciative and look forward to continuing to do business! Thanks for supporting my small business :)

Patrick Corbett

December 29, 2025

Worst customer service ever. They use shady business practices and raise rents to unreasonable prices. But if you move units to the empty adjacent one you keep the low rates by switching every 6 months. The 9pm time is false, according to them now this site is appointment based only. No one is ever there to help move in or move out or even purchase storage/ moving related items. Go to Uhaul, this business should go bankrupt. I've experienced poor service and business before but I rarely post a review unless its amazing service or awful.

Amalia Santiago

Angie is absolutely amazing. I test her when I had an issue with my account, she responded immediately and took care of everything. She is very helpful and very friendly and kind.

Jill Price

December 2, 2025

My daughter didn’t have a key to get into the facility so after hours said it would be Zero dollars To pop the lock and then if she wanted to buy a lock from them $20 when she got on site, the facility manager and some dude named Dale said no if you want it done today and not in two or three weeks it’s gonna cost you $30 to pop the lock. I could’ve sent her across the street to Home Depot about bolt cutters. Then when I called back The facility manager was like, yeah that’s this is what we charge. But after I called corporate, she was like oh no, we didn’t charge her a thing. Fishy fishy. Also, I asked for a receipt itemizing how much they charged her to pop the lock with the dude’s name and only received a receipt for the new lock she purchased. So… Is this money being reported to like IRS and their income or anything? UPDATE. My daughter said they made her cash app the money for them to pop the lock. Again corporate said that they didn’t have any record of them opening the lock. Also good luck getting them on the phone. file:///var/mobile/Library/SMS/Attachments/b9/09/C8F3C4CE-AD2E-4509-A941-3D9D408929E8/IMG_4210.PNG file:///var/mobile/Library/SMS/Attachments/b9/09/C8F3C4CE-AD2E-4509-A941-3D9D408929E8/IMG_4210.PNG