Public Storage - West Palm Beach - 3601 W Blue Heron Blvd

The service here is amazing. I recently transfered to my second unit with them. Brooke and the team were able to make the transfer smooth and successful. Great customer service and affordable prices. Clean and safe.

It's a good deal the facility just looks old.

My experience with this storage facility rates a 3 at best with room for improvement. The location of this PS facility is personally very convenient for me. However, in my opinion, there are several issues that need to be promptly addressed. 1. The Parking Lot: Arriving after dark recently, I pulled into a very dark entrance. None of the lights on the side of the building near the entrance were working. Multiple light fixtures have been broken out and or need new bulbs. Also, I would suggest a bright light and driveway sign near the entrance from the street. Maybe, even make the entrance more esthetically pleasing with some nice landscape plantings. 2. The Driveways: On multiple trips taking things to put in my unit, I have found screws & nails in the driveways, also one in my tire, which resulted in buying a new tire for my van. I would suggest routine "street-sweeping" the driveways. 3. The Units: On one occasion, which I promptly reported to the management, I witnessed someone living in one of the units near mine. 4. Pests and Rodents: Fortunately, I have never seen any bugs in or near my unit. However, recently, I have found a lot of rodent droppings on things in my unit, which leads me to believe PS' pest control needs to be improved. To be fair, this facility has a multitude of units, but as part of our monthly rent, we as lessers are paying to have the facility and grounds properly maintained. We trust that the things we store in our units are being protected from pests and deserve for all of these issues to be properly and promptly addressed.