Public Storage - Atlanta - 2080 Briarcliff Road NE

Secure location, clean enough, carts available, elevators both working properly, a/c blowing, plenty of parking. All good things. If an edit is necessary at pick up, I will recalibrate my review, but itﾃ｢竄ｬ邃｢s all good upon move in.

I was loved that it was well kept, and the process wasnﾃ｢竄ｬ邃｢t very long.

Not trying to be unfair here: The online reservation and paying was simple and easy. I received my access code and unit number. I only have 1 complaint about the facility and that is the single elevator to move your furniture upstairs on the right side. When I moved my home into the 3rd floor storage unit, 3 other people were already using it. A possible 1 hour job became 3. Having to use an access code on the door to get in and immediately after on the elevator felt a bit unnecessary and slowed down the process a lot. Now for the staff. Luckily I did the paperwork and everything online so I didn't have to interact with them at the beginning but after I finished and needed to return my cart and collect my ID there was no one in the office area. 3 people where there earlier. It already took forever to move in so now there is a line of people waiting. I know 6 of us were sitting outside for about 45 minutes before they came sluggishly walking out the back door to let us in. No apology, looked bored and inconvenienced at the same time, and just opened the little box and gave us back our IDs. If you don't like your job, don't work there. The facility didn't close until 5pm. This was at 3pm. Do better and respect people's time.