Public Storage - Augusta - 3350 Peach Orchard Road

Terrance on peach orchard Rd. Is one of the Best!!! His customer service is over the top we went in there to purchase a unit with our parents and he explained everything to us, things we did not know about securing our items he made sure we knew what was necessary to have to secure our belongings. After that he told us extra things that would also be a benefit to help protect our things. Mr.Terrance made us laugh and we felt right at home. We went by there today just to inquire about the broken gate and he ensured us that he is on top of getting it repaired. So if you want friendly service peach orchard is the place to go.....

WE ARE VERY SATISFIED. WE HAD NO TROUBLE GETTING INTO THE GATE AND FEEL THAT OUR BELONGINGS ARE VERY SAFE AND PROTECTED. TERRANCE WAS WONDERFUL...

Im committed to updating my review every month so that the Property manager on Peach Orchard gets noticed. It's very rare to find this type of Customer Service. Terrance on peach orchard is the BEST. In all the years of doing business with public storage the new manager at peach orchard knows his job. Hes very thorough and he takes his time and explains everything to you. For years we used our own personal pad lock on our unit, but Terrance explained all the benefits of having a public storage disk lock on our unit. So we purchased it. He gave us a pleasant presentation on his damp check products and yes we purchased one of them as well. This property was very trashy around back before he came here. but he has improved this place in so many ways. Public Storage i don't know how you all show reconization to your employees, but this guy deserves some type of employee of the month. He is just so skilled when it comes to customer service and I am thankful to have met him and done business with him. He stands up when you walk into his office and greet you with a smile each and every time. So when i here people talking about needing a storage i will be sending them to peach orchard rd. Mr. Terrance is the man with a great public storage plan. This guy goes above and beyond to show his customers excellent customer service.... Might I add others should take notes on how smooth he is with his customers. It's like he is a naturalist when it comes to great customer service skills.