Public Storage - Stone Mountain - 1964 Rockbridge Road

John Russell

November 18, 2025

My friend has fallen victim to Public Storage. Once you move in, they raise the rate. Higher, higher again, higher some more even, again, and before you know it, you are paying triple, (14-months for this friend 3x), your move in rate. $375 move in June '24, to Oct '25, and now $1400 as he is leaving. You ask WHY? The answer is "Because we can". What are your options? Pay triple some more or move out! I'm helping a friend in moving out! There is also rodent damage because the spaces are not very well isolated from each other, (crawling through the ceilings and outside entry is not very well protected either). You, as a possible new customer, should only move in if you can get out in 6-months or less, or your stuff is really that valuable to save in the first place. .. Anything else and you will be in quicksand. Beware!!!!

James Lloyd

Alexis customer service was awesome She was very patient and understanding explaining all the public storage rules and regulations making sure I got into right storage size and making sure I purchase purchased the insurance.

Kyrus Thomas

Alexis is alway ready to help with a smile. She help me and my family in our time of needs. Customer service is 20/10

Truckingtogo Go

Great customer service I was slow but Ronda took her time great customer service and made me feel welcome and let me know every step great service I recommen ask for Ronda

Tirik Stallsowrth

Alexis customer service was outstanding in every way she was able to handle multiple customers at one time. Her multitasking skills and customer service were outstanding