Rite Storage

I was on a tight timeline and needed to move my vehicle in same day. It was easy to reserve a locker by phone for pre-arrival check-in. Oops! I tried to save a buck by choosing a unit that turned out to be a foot too short for my car. They helped me IMMENSELY by providing the flexibility to easily switch to a larger locker after-hours without hassle or financial penalty. Kudo's and thanks for the outstanding customer service and communication! (The only improvement I can think of would be an on-site lock vending machine ;)

Reserving the unit was a short phone call and a quick electronic document easy. Checking in took little time. Finding the unit was a little challenging, as they are numbered by building, not by row. There is a True Value about 2 miles North on Elmhurst Rd. To buy locks, and done. The rates are good and you canﾃ｢竄ｬ邃｢t beat the 3 months free promotion they have going right now.

very easy, communication was great as we were travelling in from out of state, arriving out of hours access was available and unit ready clean and waiting.