Public Storage - Calumet City - 2004 Dolton Ave

It was her voice that initially drew me in over the phone: professional tone, authoritative, and honest. I was just curious to see who this individual was that sounded like they should be doing voice-overs for commercials. So I drove over to the PS on Dolton Road, and I got the opportunity to meet the manager, Kinney. She was even more charismatic in person and I was impressed how she handled the clients like she was a stock holder in the REIT (Real Estate Investment Trust), that owns the company, Public Storage, headquatered in Glendale California. Before I knew it, we were laughing and talking as we rode on the golf cart to view a possible storage space. I loved the spaced she chose as its always been a lucky number for me. She gave me the keys to the space, we went back to the office, signed the contract and I was off to pack up my belongings. It wasn't until I returned with a full truck, and movers in 90 degree weather that I realized that I couldn't find the keys to the storage space. And, it was after hours on a Saturday. Luckily, PS was open on Sunday and I phoned Kinney and left a message panicking that I couldn't find my keys. She called back right away and told me she had found them still in the golf cart. The only problem I had was the movers couldn't come back to finish until after the office was closed. I couldn't come to get the keys before the office closed. Kinney informed me not to worry and put them in an envelope and put them in a safe place until I could arrive. This is my first time using a storage facility in decades and I've heard many horror stories. But this facility stands head and shoulders above the rest, even within this company. Because of Kinney's dedication and professionalism, I can rest peacefully at night knowing my belongings are in a safe place. Thanks Kinney for such an incredible job and you really should consider doing Improvisation. You have the personality, the charisma, and definitely the voice. Best regards,

Good service, good prices, quality units.