Public Storage - Chicago - 4520 West Cermak Road

biggz lemons

I have been a customer for many years at this location. Jessie has been extremely knowledgeable and helpful to me as well as those that I refer to the facility. I have no complaints whatsoever of the quality and the standards that he continue to keep up at this location .

Tocarra Pettus

Jessie the manager was so helpful to my husband and I. I recommend this storage to anyone! Jessie customer service is top tier. Thanks Public Storage.

Nic Ant

February 22, 2026

The most disgusting place I have ever been. I put my stuff in a unit over 2 years ago. Everything is covered in mouse/rat poop all the boxes even plastic totes have been entered by rodents. Walking through the halls there are cigarette butts and beer cans scattered around. The elevator smells like pee. There are never any employees. People are living in units. It is unsafe and the rodent infestation is ridiculous. I am so disgusted. Years of paying rent and insurance just to go get my belongings and 95% of it being damaged and destroyed due to rodent droppings. Im not even sure it's safe to go through my belongings to see if anything is salvageable. They constantly increase the rent and for what? They should be hiring a cleaner and pest control. I've had to call the front desk from the elevator to come and let us out because it wouldn't work due to the doors not closing properly. Once when the elevator was out of service we took the stairs and were locked in the stairs. Not one door open, called front desk multiple times and left voicemail. We ended up going all the way to the bottom and exiting through a fire escape door which thankfully opened but no alarm sounded. I wish I had wrote a review or moved my belongings when those incidents occurred. But moving is a hassle and I just did not expect the destruction and contamination that I have experienced. 2 years paying inflating rent for a unit full of unsalvageable things. I will be following up with this. I wish I could give a negative stars review. Do not use this facility. There are clean adaquality staffed facilities less than 2 miles away. DO NOT make the same mistake I did. I will be adding photos*

Michael Thompson

Moved out but great location! Always helpful and friendly! Soby and Jessie are the best!!

Herbert Nolton

Jessie and Soby have excellent customer service will always recommend public storage