Public Storage - Chicago - 947 W Van Buren St

This was way easier than I thought it would be! Kendra in the main office is really friendly and helped out with a lot of the specifics of my situation.

Great customer service..Kendra was very polite & helpful with giving me a tour & helping me find space I would recommend this place to anyone

5 stars for this facility! It all begins with customer service, the first impression. These days rarely are you greeted with pleasantries and a smile. Well, here... that's exactly what you'll get. Kendra went above and beyond to explain, show and offer details as I planned our company move. I feel as though our items are safe and cared for. She certainly made the transition easier for me on each level (from the paperwork to the physical move). If I have questions she continues to provide a high level of service. Kendra doesn't cease to assist you after you've received your packet, lock and keys... She helps whenever there may be a question pertaining to your unit, account & overall experience. Her disposition is welcoming, her professionalism is present and she is very knowledgeable. The best thing about all of this is that she does it with a smile. I'd recommend this location all around and on multiple levels. #5Stars ??????????