Public Storage - Hanover Park - 1000 E Lake Street

Outstanding Customer Service, Personable Personnel

It honestly takes a lot for me to write a review, I am typically way too busy to even bother with it, but my experience here was absolutely amazing. DJ and Caitlin were extremely friendly and made my experience painless. When I got there they had my spot ready and they helped me fill out all of my paperwork and answered any questions I had. They were extremely knowledgeable. I have dealt with a few public storage facilities in the past and this was BY FAR my best experience. I would recommend this location and Caitlin and DJ to any one of my friends or family because they were truly salt of the earth people that were a great help in making my storing process extremely simple with no headaches. Bottom line is I would recommend them and this location to a friend or loved one and I will be storing here in the future for any other storage needs I may have. Thank you DJ and Caitlin!

This is my second time using public storage and I have to say I am very pleased with it. Great service with a smile every time. I had one problem were my unit was locked because it was frozen but they had that fixed in a timely matter. I would recommend this to anyone.