Public Storage - Lombard - 1110 E Roosevelt Road

Excellent customer service. Sarah took the time to explain the differences in the sizes of the storage rooms and asked me questions regarding my items that I was storing to assure they fit. She took me on a tour to allow me visualize the unit rather then go off of their measurements, it's good to see it to determine the right fit. I would recommend this property and public storage, their rates, service and products are top notch.

Came in to rent a unit yesterday. Spoke to Dan, he told me he was still in training but when he took me on a tour of the property to see my unit it seemed like he was a vet. He seemed very knowledgeable and was extremely friendly. When we got back to the office I met Kelly and she was equally as friendly. Lost track of time in that office talking to those two. Great experience!

I rated the experience 5 star as Kelly and Dan really helped me through the enrollment process from beginning to end. The facility itself is very nice and clean but the interaction with the 2 is what made me happy to be using this Public Storage facility. They both were very clear in going over the contract and any fees. They provided guidance on all the options allotted to me (i.e. using the app for creating an account, making payments online, etc.) Good job Kelly and Dan and I am happy to be with Public Storage. If anybody is considering a storage facility you will not go wrong with selecting Public Storage in Lombard (off of Roosevelt). We will see you soon!