Public Storage - Schaumburg - 130 Hillcrest Blvd

I love Kelly! She is always a pleasure and so helpful. She's been with the company for a long time and you can tell she likes what she's doing! I always walk out of the office with a smile on my face and it's because if her.

Just moved to the neighborhood and this place was right near the highway. Seems very updated and well kept. Cons: made an appt for sat at 4pm. The email said all I had to pay was $25.($1 first month and $24 one time fee). Because of the unique locks this facility has, you are forced to buy there's. Which is an extra $22. And you cannot use this lock anywhere else except a handful of public storage. I walked out of there having to pay $69, $44 over what I was told I was paying. This was not this locations fault, but public storage company issue. Other than that I am very pleased. And the staff was very nice and made for a quick signup. I would recommend this place to others

I've been a customer off and on for many years. Kelly has always been great to do business with. She is very friendly and always kind to my wife as well as myself. We are currently downsizing and Kelly came to check our unit to help us decide if we can fit into a smaller space. She was able to tell us different ways to put everything so we could see how our items would fit into the smaller space. She went above and beyond. She really knows what great customer service is about!