Public Storage - Schaumburg - 2400 Palmer Drive

Needed to find a storage unit that was acceptable to me. I found a unit online received a call back from Maria immediately. We set up an appointment for me to check out the unit and it great. Maria was fantastic with getting me set up and answered all my questions. Highly recommend this location.

The office manager was nice and customer oriented, but the actual shed was/is a little below par. Just wasn't cleaned out well (still had dust/cob webs, and rusted beams inside. I've used Public Storage quite a handful times in the past and this location seems to be the least upkept. I realize its an outdoor shed, but could have a bit of improvement.

I am renting a storage unit because I sold my house and need a place to keep some things. I found that if you do your research and look at pricing online you can get a great deal. The trick is to reserve online otherwise that price may go up $50 within a few days. Also make sure if you have a lock, bring it in to the counter with you and show the clerk. I didn't realize that I was going to be paying for a lock until the person on duty had opened the package and billed me $20 for a lock. Not once did they ask if I had my own, or mention cost. They kind of slid it in probably trying to make more of a commission by not saying anything.