Public Storage - Indianapolis - 6817 W Washington St

Adrian was extremely helpful in the process of renting a storage unit. He showed us the actual unit we would be renting, explained the keypad for entering the gate code and went through each step of the contract. Answered all our questions both in person as well as on the phone. Would definitely rent from this location & Adrian in the future.

Great online deals, right sizes, and ease of business. I would recommend that all lighting be on at night until closing or at least on at all times from dusk to dawn for security reasons.

I know what they were doing, but they tried to sell us boxes, tape, etc, etc. Thanks, but we already had stuff boxed up. :) We did, however, purchase the chemicals to keep the damp away, as well as mattress covers and couch covers. We used each for their named purpose, but one mattress cover, we used as a ground cover for our boxes, in case any moisture came up from the concrete. Great suggestion by Antje! While we were there, a gentleman came to the front office, asking to be let out. He didn't have a gate code and had gotten in behind our moving truck. Antje was unwilling to let him out until he proved he knew the owner of the storage unit he had visited, along with having the key. He was thoroughly ticked off, and we were thoroughly impressed. That kind of security is necessary for your entire life's belongings, which we have locked in there right now. Antje also STRONGLY suggested that we purchase one of their much sturdier locks, which I'm glad we did. Their focus on security made me trust them 100% for my life's belongings. Now to find a house in which to stash all this stuff...