Public Storage - Newburgh - 3644 State Route 261

Very clean, easy to find. Very close to my location

Took $100 dollars of my money and I never even got to move in.Our plans changed due to Covid and I cancelled the unit a couple days later.They wouldn't refund me back my money.I even asked if they could apply the money for the next month since we had to reschedule our move. The lady I spoke to was very rude and said No. She went on to say that I would have to pay for everything all over again which is the administration fee, the unit, and lock $126 and some change total if I wanted another unit because my unit was already rerented. I thought the first month of rent was only $1 but apparently not for me because I was fully charged.They don't care about their customers and I will never do business with them again. I called the corporate office out in California and of course I never received a call back. I will save myself the money and trouble and never give this horrible company my business again. Worst customer service I have ever had. I'm extremely dissatisfied and upset. I paid for a service and simply didn't get it.

Very friendly and personable staff. I was able to obtain a unit at short notice and very close to my house.