Storage Rentals of America - Danville

Alice was very helpful. Weﾃ｢竄ｬ邃｢re new RV owners looking for a spot to store it. She answered all our questions and helped us understand the pricing options. The parking looks secure, fairly level and on asphalt. Itﾃ｢竄ｬ邃｢s definitely the best price around.

Alice was very helpful. Weﾃ｢竄ｬ邃｢re new RV owners looking for a spot to store it. She answered all our questions and helped us understand the pricing options. The parking looks secure, fairly level and on asphalt. Itﾃ｢竄ｬ邃｢s definitely the best price around.

The Customer Service at this facility is non-existent. I started out by renting a lot to park my RV. Website advertises how the facility is well lit and has cameras. My RV was vandalized twice and when I informed the facility they said it was between me and the Police. Final straw for me was when I rented a storage locker and paid my bill in person and two weeks later I came to access my unit and found a red lock on it to prevent me from getting in. When I asked about it I was told that I had to sign and update my lease. I had a truck rented and people hired to help unload my stuff and even though my bill was paid, I had to lose all that money because of a paperwork issue. I called corporate office and they couldn't care less. They gave me an email address to complain too and they didn't even bother to answer my email. If I pay my bill then I expect to have access to my locker. You can find storage places in town with a lot better customer service than this. I would tread lightly if you plan on doing business with these people. Not customer friendly at all.