Prime Storage - Jeffersontown

Well as I was fixing to choose this place to store all my worldly good's, I decided I had better read the reviews. Glad I did. Not only were the reviews a HUGE factor in changing my mind but so was the fact that this place not once even tried to respond to anyone. Which to me says "we don't care" so I'll take my $500 a month business elsewhere.

This place has no security cameras to deter theft and protect your valuables. My mother's inside unit was broken into and they were extremely unhelpful when the security officer found it. And if someone has the code to get inside, they can burglarize worry free since there is no security footage.

Management is horrendous. I thought the lady was nice at the desk until i told her that there was fecal matter on the ground in the bathroom. Solution, put an "out of order" sign on the door and call it a day. 2 weeks later i walked past the bathroom and smelled stale feces, i poked my head in ... Still feces on the floor. Disgusting. The rest of the facility has been cleaned probably as often. When it was "Jtown self storage", 2 thumbs up, but NOW that Prime took over, 2 thumbs in my disposable gloves pointed towards the ground. Terrible facility that sounds good on paper.