Public Storage - Annapolis - 1712 West Street

Laurie was so incredibly helpful after an exhausting day of moving issues. She was able to help us secure a unit at this location and asked all of the right questions to help determine what we needed. She even took the time to explain how to best access the unit with a large truck. We are so grateful to her for making a challenging day all work out in the end. 5 stars for Laurie!

All went well online and paperwork but I was surprised I didn't get the one dollar first months rent as advertised on television. if it didn't apply to the Annapolis offices on West St then it's misleading advertising. your guy over there said that since He gets a lot of phone calls about it, all he could tell callers is that the Big discount only depends on the management and availability of units so I think it's a bit misleading.

I was pleased about the actual unit. It was spotless and odorless and that's really important to me. There were some things I felt could be improved. The $20 dollar lock I was offered was $10 at Target. The lobby/ entrance floors were dirty or really scuffed or both and bathrooms near the entrance to the main was dirty and felt much like using a restroom at a ma and pops gas station. The man at the register was thorough and store/ office area was clean. Overall good experience.