Public Storage - Baltimore - 820 Kent Ave

Sarah Bettien-Ash

Using this public storage facility has been a wonderful experience. Katie who works here is amazing…kind, helpful, caring…and is a problem solving positive human being that brings so much joy to my day when I have to take care of business with her. Highly recommend Kent Ave Public Storage.

Ariel Williams-Edwards

Katie, the public storage property manager at the Kent Ave location was very helpful and patient with me. She showed me multiple units and took the time to ensure I chose the best unit that suited my needs. The facility was clean!

Jennie Kinsfather

Katie! Katie!! Katie!!! Katie!!!! Katie!!!!! Seriously, THANK YOU, Katie. You were literal sunshine during the obnoxious cold-spell that hit Maryland (during my move weekend... whew!). This was a time-pressure 'everything needs to run on time' experience for me personally, and you made the account set-up easy and seamless, and you went above and beyond to ensure that everything was set up right, the first time, and that I got everything I needed. Thank you! Shamal, thank you to you, too, for your assistance the day I needed your help. There's nothing like working with kind, professional, accountable, reasonable folks - and between Katie and Shamal, I was well-taken care of. The facilities are clean, well-kept, and managed well by staff onsite. They ensure things are running smoothly. Thank you! Also, side note, given the winter storm that hit the area a couple days before I made the move (a storm that made the area impassible from all the of the snow but also because mother nature doubled-down with the thick ice everywhere). Given those circumstances, this PS location did a commendable job making sure that the facilities were safely accessible. Managing the ice was a bugger during this time, and I was pleased to find I was able to move easily sans any environmental issues. Thank you! 5-star, all-around

Marrisa Lowry

Shamal was incredibly helpful and professional throughout the entire process. He was friendly, knowledgeable, and made everything quick and stress-free. You can tell he genuinely cares about doing a great job and helping customers feel comfortable. If you’re coming to this Public Storage location, ask for Shamal you’ll be in great hands!

Allen Dixon

Great establishment. Service is friendly and efficient. The guy working the front was very helpful as well. I think his name was Shamal. I'll recommend to others!!