Public Storage - Laurel - 14301 Cherry Lane Court

Grounds are well kept, good location, great customer service at the site.... Only thing I can complain against is the fact that I was told by corporate that the district manager would contact me within 48 hours in regards to feeling obligated to sign a contact at a price quoted as "the best deal" and 2 days later the price drops almost $40.... Haven't heard anything from the manager, and certainly I'm not sure how many ppl would be happy about being told the rate will not go down and encouraged to book at a higher rate... Now that I'm locked in I feel as though the attitude is "you either move all of your belongings out and continue at this price for the remainder of the month, or be quiet and happy with the forced rate".... Not cool at all.

I had a great experience with the Public Storage location I selected. I visited 4 within a 10 mile radius and felt the most comfortable with the one I selected off Cherry Lane. The customer service was great and I was able to sign the contract quickly. But, just a few notes for next time: - I had to get insurance on the spot, so wasn't able to check with my local insurance provider for better rates. - My unit had mouse/rat droppings. The manager quickly cleaned them up, but would have been great if the unit were cleaned before I arrived. - I had to purchase the lock you had on site, so even though the 1st month was only $1 after having to use your insurance provider, purchasing your lock, and the $25 fee - I ended up paying close to $70 for the 1st month.

I am very pleased with the Public Storage facility my items are safe and secured.