Public Storage - Livonia - 12900 Newburgh Road

I moved from Florida to Michigan and spoke to AMY prior to my move, I reserved an outside drive up unit and she assured me it would be available for me when I got there and it was, even though she did not have to hold that particular unit for me. The day I went to sign the paperwork I was really stressed out and and not in too friendly of a mood but AMY remained very friendly and professional. A week later my truck arrived with things, and when they loaded my stuff into the unit the truck driver noticed one of the wall panels in the unit was completely loose and unhinged and could possibly allow someone from the unit next door entry into my unit, needless to say I was REALLY stressed about that, AMY came to the unit, took photos, wrote up an emergency work order and called the manager immediately to expedite the work order, AND Amy called me several times over the next 2 days to reassure me that she was working on getting the issue corrected, and she did. I would definitely recommend this facility, totally due to AMY being the Very Nice and Professional that she is even though I was not as nice as I should have been to her ! Thank You Again Amy !!

Close to home.

I called the day I needed a storage, and was able to go in almost right away. Brittany was very pleasant and kind. She listened and helped me figure out what I needed.