Public Storage - Westland - 36001 Warren Rd

This location had the type of unit we needed the day we moved to the area. Requested a move in that day (online) and received a call in about 15 minutes from (I believe) a manager welcoming us, introducing themselves (I forget her name, now) and reviewing general move in procedures. Toward the end, she was a little short when I asked my 2 questions, but I decided to let that go (maybe they're busy...maybe I'm just tired). When I got there, at my move in time, Jill came outside to greet me (a small gesture, but it made me feel welcome). She was a blast to talk to and offered great feedback about whether the unit we requested would be sufficient. She also gave some great tips about the local area, which I appreciated since I pulled into town earlier that day. Jill was also very thorough when explaining costs, payments, etc. She made the experience a great one.

Jillian was friendly and explained everything perfectly in detail. The store was very clean I was satisfied with the Customer service and was very happy about the rates t

I would recommend them to anyone I know they have been amazing