KO Storage of Detroit Lakes - US-59

The registration process was simple; the representative on the phone was well trained and well prepared; I could easily understand what she was asking and the process was very easy. The gate code, elevator operation, unit location, and ease of move-in were all as represented. I would highly recommend.

There needs to be a better explanation of the process. For ppl such as myself and my husband, it should have been explained that you need to call or go on line to fill out the paperwork. We are older 80s and 70s, and understood from the email and text messages that a person (employee) would be actually present. Just more explanation on the website and also when talking to representatives