Radiant Storage - Ocean Springs (GPT)

Radiant Storage has the most unprofessional business attitude toward their customers., Without notice, Last month they charged me extra for insurance. which I had. After sending them proof of insurance, they said they would reimburse me for the overcharge Guess what NO reimbursement!!! AND THIS MONTH WITHOUT NOTICE they changed the DATE DUE for payment. The date due was set up by mutual consent with Radiant Storage when they purchased the storage sheds. There was no advance notice that Radiant needed the insurance but they charged me and there was no advanced notice on the new payment .

radiant Storage bought several local storage units last year and changed the local management and the bill pay process. Trouble was their computer program would not recognize me as a renter of their units. It took several attempts to reach the not onsite representative. In their introduction letter they claimed that their payment late fee would be after the 5th of month. Today the 4th, and about 6 months after radiant bought the units, it appears they finally got their payment system up, there is a surprise charge of $5.99 for using their email payment system. Bottom Line Go store someplace else!!!!!!!

Easy to work with down to earth folks. Nothing fancy just what you need at a good price. Recommend