Public Storage - St Louis - 1150 S 3rd Street

I'm giving this a bad review because I did not order my unit online, I went to the store and talk to a customer service representative and remember definitely repeatedly asking if what I was getting was what I needed or requested. Unfortunately I received a smaller unit and because of that had to forfeit my property. I came out a lot of money, was asked to come out of more money to upgrade units, and the furniture need to be stored was worth more then the price of the unit. So I am very upset and unhappy because I lost majority of the things that I need to store.

Like the cost and size of the storage facility. Also, it was fast and efficient to check in. The facility is secured and gated. You input a code to get in. Happy with the customer service as well. I would definitely recomend this storage facility.

Great customer service - very friendly staff went above and beyond to help find a unit that suited our needs. Only wish that the facility provided/rented ramps to drive cars up into vehicle-sized storage units. We were told we would be able to store our car in the unit, but upon arrival found that we could not drive in due to the height difference between the road and the unit (~1 foot).