Public Storage - Reno - 200 Telegraph Street

The experience was great, no problems. The storage facility is very secure and the office personnel (Lani and Cindy) were very helpful!

Was very pleased with my overall experience at this Public Storage Property. Everything from check-in to check-out (15 months later) was handled very smoothly and expeditiously. The staff made me feel very welcome and handle every aspect of their job very effectively. Lani, in particular, stood out for her overall level of friendliness and professionalism. Being the worst winter in decades, I was somewhat concerned that my stuff may get damp or be subject to flooding. But as it turns out I had nothing to worry about.Everything was as I put it in on that first day. Administrative wise they are also very responsive and each month I would receive prompt e-mails giving me a receipt for payment.

I needed to move out of my apartment and needed a storage unit. I walked in and it was a very easy and fast process, the customer service was great. I would recommend Pubic Storage to anyone looking for a storage unit. That same afternoon I was moving all my belonging to my storage unit!