Public Storage - Reno - 9450 S Virginia St

Service was awesome & the local staff was more than helpful and accommodating. Advertising is very very misleading! When you call the corporate office to reserve a space unit the representive just wants to book an appointment as I'm sure that's how they get paid. Once the reservation is made a local office contacts you immediately (nice) but unpleasantly to surprise I reiterate my needs for room and of course the local office stated that the space reserved would never work and I had to switch to a larger unit which of course is more money then upon arrival had to go one more size up again! Advertising states a $1 for the first month. For people in a jam it is very intising. However once you have to buy the lock for $20 and the numerous administration fees plus mandatory insurance it still cost a total of $108 to get in the door which is about aquivalent to a normal months rent. Overall satisfied except the bait and switch tactics. Not cool.

The storage facility is fine but the price is high and the added $24 admin fee seems to cancel out any discount

We've never had to use a storage unit before. Public Storage had just what we needed as far as location, size, cleanliness, price, customer service, and security. Thank you!