CubeSmart Self Storage - Lumberton

very clean and reasonable very friendly and nice staff

The unit was ready and clean like they said it would be. Every time I go it's always easy in and out with no problems.

I arrived at the facility in a 32' RV at approximately 2:45 PM and no one was in the office to let me in. There was no sign on the door. At this point I was blocking the entrance to the facility and someone behind me wanted to get in. At the risk of causing damage to my TV and the other vehicle I carefully backed up to let them pass. I then followed the other vehicle inside the premises. I continued to wait fretting over the fact that my Uber driver would be arriving at any time. I called the office and left a message. I then called the 888 number and asked for help but they could not assist me. I was prepared to leave the facility as soon as another vehicle left and finally, at around 3:20 someone showed up and said that he was at lunch. AT 3:00PM????? The paperwork took much longer than expected and I had to pay the Uber driver to wait for me. You really should send out the paperwork ahead of time via e-mail and let us know when the office will be vacant. Surprised that no one is on the premises during business hours. Very aggravating experience!