Public Storage - Bronx - 385 Gerard Ave

The staff member I had was nice and professional. I checked out the unit and liked it. Immediately signed up, paid, loaded my items into my now storage and left. No issues or hastle. My only issues, if any, were the fact that they didn't tell me over the phone how much the locker "lock" costs. It was over 25 dollars, just for the lock. I have had storage units before, from public storages in WA and CA, and they were not that expensive. I was surprised, but it wasn't a deal breaker for me, and this was one of the 3x3 type units.

It's a very clean facility, staff here are very helpful (I was helped by Crystal), answer any questions you may have, walk you through the monthly charges and show you the space before you make any commitment. Overall it is a simple move-in, ending the agreement is also easy, it's month-to-month.

The location is convenient, clean and bright. The staff is super personable and considerate. The evening hours are torturous. Not sure why they don't open later. Also a bit confused by being encouraged to sign my contract in advance and it costing me. I understand going through the process in advance, but I don't want to pay for extra days. I would recommend not charging for days incurred because the company is encouraging customers to come in and sign for a contract in advance.