Public Storage - Brooklyn - 1062 Saint Johns Pl

Hana, Daphne, and Alexis were super helpful and friendly! They answered all my questions in a timely and professional manner and were a pleasure to work with. The total rental process took under half and hour and I left happy! When I actually moved my stuff into my container I was frustrated to find that there were a very limited number of carts on-site, and since they were all in use it made moving in somewhat difficult. Alexis was there that day and was extremely helpful, though, so that made me feel better! My only other complaint is the short hours on weekends - you'd think that would be when a storage facility had extended hours but this one is only open until 4:30pm. I feel like the description for 4 stars - "decent treatment" - doesn't accurately reflect my experience because I received wonderful treatment, but I also don't think that the description for 5 stars - "no reservations, I would recommend this company to anyone" - overlooks my concerns regarding the move-in process and access hours. If I was rating this company based solely on the people it would get 5 stars.

the girls up front know what there doing, there doing great! Now whats not great is: wish the restroom was clean and working! It would be nice if there was some hand sanitizer and napkins on each floor or any where at that and the most important of all whats up with your hours of operation, whats business closes up @ 5:30, no one has to be there but the accessibility to ones locker is need after normal business hours. the hours of operation don't make seance in a city where even breakfast is served 24 hours a day.

Really appreciated the level of care and customer service with Public Storage. No problems or hidden fees whatsoever with our "stay." Many thanks, especially to Amanda Defrancesco!